Services / Infrastructure
Managed
Services
We run your AI infrastructure for you.
Managed Services
Why it matters
AI infrastructure is not finished on the day it is installed. Models are renewed, usage grows, updates arrive. With Managed Services we take this work on, so your team focuses on using the system rather than keeping it running.
AI is a living system
Model versions, drivers and components need regular care.
Downtime stops work
The more people rely on it, the more visible every outage becomes.
Expertise is hard to find
Building a team that knows model serving and GPU operations takes time and money.
Budgets must be predictable
You do not want an extra invoice every time something breaks.
Managed Services
What we do
Continuous monitoring
We continuously monitor system health, capacity and model performance.
Safe updates
We back up before every update, test core workflows before and after, and roll back if something breaks.
Model management
We evaluate new model versions and bring them in with your approval.
Backup and restore
We take backups regularly and rehearse restoring them.
Support desk
One point of contact for user and administrator requests.
Regular reporting
Usage, capacity and the work done, in regular reports.
Managed Services
How we work
01Takeover
We review the current installation and set up documentation and monitoring.
02Service level
Response times, maintenance windows and scope are written into the contract.
03Operation
Monitoring, maintenance, updates and support run continuously.
- 04
Review
In regular meetings we go through the reports and next steps together.
Managed Services
What you have at the end
- An up-to-date, backed-up and monitored AI infrastructure.
- A fixed monthly scope and a written service level.
- Reports showing what was done each month.
Managed Services
How we work with you
Scope agreed up front
We agree the architecture, scope and cost with you before work starts. What you plan is what you pay; no surprise items.
On-premise by default
Our default is your own servers. Data and models stay inside; every route out is documented.
On-site setup
When needed, our team is on site: placing the hardware, first boot, configuration and validation are done with you.
One team
The people who assess, install and operate are the same team. Knowledge is not lost in handovers.
We measure as we go
We test core workflows before every delivery and take a backup before every update.
We stay with you
After installation we keep operating it with monitoring, updates and support. The service level is written in the contract.
Managed Services
FAQ
Will you take over a system someone else installed?
Yes. We review it first, recommend any fixes, then take over operations.
How is the fee set?
A fixed monthly fee based on scope; the scope is written in the contract.
How do you access the system?
We agree the access method and permissions with you, following your security rules.
Managed Services
Want to see it on your own servers?
We will show our products against your needs, using fictional data.